Privacy Policy

Last updated: 20 June 2026

This Privacy Policy explains how Flowers Flows LLC ("Flowers Flows", "we", "us"), operated by Dollar Media Technology Limited, collects, uses and protects your information when you use flowersflows.com and place an order with us. By using our website you agree to the practices described here.

Information we collect

We collect information you give us directly and information collected automatically as you browse:

Order and contact details: your name, email, phone number, billing details, and the recipient's name and delivery address.
Communications: messages you send us by email, phone or our contact form.
Technical data: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
Payment data: because we accept Bitcoin, we record the transaction reference and amount. We do not collect or store card numbers or bank details for crypto payments.

How we use your information

We use your information to:

process and deliver your orders and send order-related updates;
respond to your enquiries and provide customer support;
improve our website, products and service;
detect and prevent fraud, and meet our legal obligations;
send marketing messages where you have agreed to receive them - you can opt out at any time.

Cookies

We use cookies to keep your basket, remember your preferences and understand how the site is used. You can control cookies through your browser settings. Essential cookies are required for the site to function, including keeping items in your basket.

Sharing your information

We do not sell your personal information. We share it only with trusted parties who help us run our business - such as delivery partners and IT providers - and only as needed to provide our service, or where required by law.

Data retention and security

We keep your information only as long as necessary to fulfil the purposes described here and to meet legal and accounting requirements. We use appropriate technical and organisational measures to protect your data, though no method of transmission over the internet is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these rights, contact us at support@flowersflows.com.

Children

Our website is not directed at children under 16 and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised date.

Flowers Flows LLC, operated by Dollar Media Technology Limited. Questions about this policy? Email support@flowersflows.com.